How do I clear my web browser's cache, cookies, and history?
Dec. 06, 2012

Notes:

If you don't see instructions below for your specific version or browser, search your browser's Help menu for "clear cache". If you're unsure what browser version you're using, from the Help menu, select About [browser name]. In Internet Explorer and Firefox, if you don't see the menu bar, press Alt. 

When troubleshooting issues with any website, after clearing your browser's cache and cookies, exit your browser completely before attempting to access the site again. In Windows, close all your browser windows; in Mac OS X, quit (Command-q) your browser.

Internet Explorer 9 and 8

Click Tools, and select Delete Browsing History… . 

Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History. 

Click Delete.
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Internet Explorer 7

From the Tools menu in the upper right, select Delete Browsing History… . 

To delete your cache, click Delete files… .
To delete your cookies, click Delete cookies… .

To delete your history, click Delete history… .

Click Close, and then click OK to exit.
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Firefox 3.5 and above for Windows

From the Tools menu, select Clear Recent History… . Alternatively, in Firefox 4 and above, you can also click the orange Firefox button, and then select Clear Recent History from the History menu. 

From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything. 

Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.
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Firefox 3 for Windows

From the Tools menu, select Clear Recent History… , and then select the items you want to delete (e.g., Browsing & Download History, Cache, Cookies).

Click Clear Recent History… .
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Chrome

In the browser bar, enter:chrome://settings/clearBrowserData
Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).
From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.

Click Clear browsing data.
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Safari

From the Safari menu, select Reset Safari… . 

From the menu, select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data covers both cookies and cache.
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Firefox 3.5 and above for Mac OS X

From the Tools menu, select Clear Recent History. 

From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything. 

Click the down arrow next to "Details" to choose which elements to clear. Click Clear Now.
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Firefox 3 for Mac OS X

In Firefox, from the Tools menu, select Clear Recent History. 

Select the elements you want to clear (e.g., Browsing & Download History, Cache, Cookies), and then click Clear Private Data Now.
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Mobile Safari for iPhone OS (iPhone, iPod touch, iPad)

To clear cache and cookies:

From the home screen, tap Settings, and then tap Safari. 

At the bottom of Safari's settings screen, tap the buttons for Clear Cookies and Clear Cache. To confirm, tap Clear Cookies or Clear Cache again.
To clear history:

From the home screen, tap Safari.

At the bottom of the screen, tap the Bookmarks icon.

In the lower left, tap Clear.

Tap Clear History.