How to Register and Use the eServices Portal

• Go to the eServices webpage i.e. https://eservices.gra.gov.gy
• NOTE: You must use your TIN (e.g. 123456789) when filling the username field during this step. Click on Register for an Account.
• Fill out the details, and click on Submit my Registration.
• An activation link will be sent to the email you provide. Click on the Confirm email address.
• Log into your account using the Log into my account option. Enter the username (TIN e.g. 123456789) and your password, then click Log in. Proceed to upload the required documents and complete registration.
• Go to Inbox and select New Message.
• For the Subject, select Taxpayer eServices Registration.
• List the supporting documents in the Message box – ID Card, Passport, Driver’s Licence.
• In Add Attachment, upload the documents – ID Card, Passport, Driver’s Licence, then click Send message.
• GRA will review your application and documents. If there is a discrepancy, they will contact you via email or phone. Once resolved, you will be notified that your case is closed.
• Final Step: You may then log in to eServices and carry out your tax-related activities.
• Sign-up process for Ministry/Organisation/Company:
  1. The Ministry/organisation is required to authorize a person to the account.
  2. Input the authorized person's details in the personal information (name, DOB, address and email)
  3. Input the ministry/organisation’s TIN as the user name
  4. Select a password and register the account
  5. It will take approximately 36 hrs to activate the account
  6. Once activated, log into the account with the ministry/organisation’s TIN and password
  7. Under the inbox tab, select – new message
  8. As the subject, select: taxpayer e-services registration
  9. In the message box: state that you are registering a new account for a ministry/organisation
  10. Attach a form of identification for the authorized person (ID Card, passport or driver's licence) and an authorized form/letter from the ministry/organization (TIN certificate, business registration or letter with letterhead with signature) and send message.

Note: The activation link expires within thirty-six hours (36 hrs) of the link being created. To ensure the process is a smooth one, it is advisable you perform all the steps within the time limit. If the activation link is expired, you will have to repeat the signup process.

In the event that you submitted incorrect information, you will be required to submit another message in New Message. Click on Subject and select Enquiry in the drop menu list. State in the message box that you wish to make a correction and upload the correct documents.