Help using this site
On this page
- About this site
- Browser support
- Trouble logging in
- Account security
- Security questions
- Privacy notice
- Terms and conditions
About this site
This site is provided by Guyana Revenue Authority to let you manage your taxes online. On this site you will be able to:
- Send and receive secure messages
- File tax returns
- View tax account statements
- View upcoming returns and payments
- Update your details
If you are a first time user, register your details to create your online user account. Once you have successfully created an online account, you will be able to connect to and manage your tax accounts.
We try to make this site accessible to a wide range of web browsers. We also take your privacy and security extremely seriously. Therefore it is important that your browser is kept up to date.
Upgrading to a newer browser will mean:
- your details when accessing this site will be more secure
- it’ll be faster to use this site
This site is supported on the following browsers:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge or Microsoft Internet Explorer 10 or 11
- Safari (For Apple Macs)
If you cannot use this site you may have to update your browser and / or your system or firewall settings.
Whilst this site will work on mobile devices, we highly recommend it is viewed on a desktop computer or tablet sized screen for accessibility and security reasons.
Trouble logging in
If you have forgotten your password, you will be able to reset your password using the username and email address you used to create your user account.
For security reasons your account will be locked if you repeatedly enter an incorrect password. You will receive an email to confirm this. Follow the instructions in the email to unlock your account.
If you continue to have issues logging in please contact us.
You must keep your login details secure, and not share them with anyone else. Pay particular attention to using shared computers and never allow the browser to save your login details. If you think someone knows your password, you must change it immediately.
Security questions are used to help verify your identity if you ever need to call us.
For your security, it is important to select answers:
- you will be able to remember
- that are difficult for other people to find out or guess
Please treat your answers like a password and never share them with other people.
You will be able to update your answers when you are logged into this site.
Terms and conditions
By viewing and using this site, you agree to these terms and conditions.